Utility management allows customers to track services and utilities throughout the transaction and app usage process, including key utility groups: Money transaction, Financial services, Securities services, and Transaction log. Scrolling down to the bottom, there is also an "Other utilities" section and an "App rating" section. 

To access the utilities, customers use the navigation bar at the bottom of the app and click on the "4 squares" icon to expand all utilities

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I/ MONEY TRANSACTIONS:

1/ Payment instruction:

Guiding customers on how to deposit funds into their securities accounts at PHS, including deposits into the Underlying Account and the Derivatives Account

1.1 Underlying

Customers have the option to select either a fast transfer or a regular transfer.

Method 1: Fast transfer 

(By using the account identification number) 

The screen interface presents the customer's payment account details:  

  • Bank name: BIDV (Vietnam Investment and Development Bank) is displayed by default
  • Beneficiary: Customer name

Normal sub-account: This is the designated account number for fast transfers. Customers should paste this number into the "recipient account" section of their banking app

Method 2: Regular transfer 

  • Step 1: The customer selects a bank from the provided list.. 

Beneficiary: Cong ty CP Chung Khoan Phu Hung is displayed by default.

  • Step 2: Copy the account number displayed based on the selected bank. 
  • Step 3: Copy the transfers details. A default template will be provided based on the account number and customer name

Example: Nop tien vao TKCK so 022C0404119 tieu khoan thuong cua TRAN LE NGOC TUAT

*Note: To avoid errors, please copy the transfer details exactly as shown, do not make any changes.
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1.2 Derivatives

Customers need to enter correct payment information according to the instructions:

  • Bank: default display Vietnam Joint Stock Commercial Bank for Industry and Trade (VTB)
  • Beneficiary: default display Chung Khoan Phu Hung Joint Stock Company
  • Account number: default display 122000069726 (can be copied)
  • Content: Display default template by account number & customer name (can be copied)

CEO: Nop tien vao TKCK PS so 

022C0404119 TRANSFER NGOC TUAT

Note: To avoid errors during the transfer process, customers need to copy the prototype without changing the content.

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2/ Register beneficiary bank account

Step 1: Log in to your PHS account  ► Utilities ► Register for beneficiary bank account Step 2: Add new beneficiary bank account Step 3: Enter the beneficiary's bank account information (The system automatically displays the account holder's name) ► Confirm your consent to use the service ► Submit request Step 4: Confirm with OTP code according to registered method Step 5: Check the status of your registered bank account
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3/ To bank

 

 

Step 1: Log in to your PHS account  ► Utilities ► Bank transfer Step 2: The default system displays the registered bank account (If any) ► Customer Enter new beneficiary bank account information Step 3: Enter amount (Customers can save the account to the list of transfer accounts) ► Next
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Step 4: Confirm transaction  ► Next Step 5: Confirm with OTP code according to registered method Step 6: Check transaction results
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4/ Chuyển tiền nội bộ

Customers who need to transfer money to banks please follow these instructions:

Step 1: Fill in information

  • Select From sub account
  • Select Receive account
  • Enter Transfer amount
  • Press the Next button 

Customers should carefully read the contents of each transaction step such as available balance, maximum transaction amount, remaining limits, fees, etc. to ensure smooth money transfer.

Step 2: Confirm transaction

  • The screen displays again: Transaction type, Sub-account, Receiving account, bank, transfer amount, transfer content & fees

Press the Next button
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Step 3: Go to this step:

(1) If the customer's device is a trusted device and has registered for Smart OTP → Customer import PIN OTP code

(2) If the customer's device is trusted and has not registered Smart OTP → Enter SMS

(3) If the customer's device is an untrusted device → Enter Smart OTP code
Smart Otp 2 Smart Otp 3 Smart Otp 1

Step 4: Display screen Results

  • Press the View history button  to review transaction history

Or right on the money transfer screen, customers can click on the "reverse clock" icon to look up previous money transfer transactions. 

Press the button Continue trading to continue trading
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4/  Internal

Customers who need to transfer money internally between normal, derivative, margin, Futures (PHS) and Futures (VSD) sub-accounts please follow the following instructions:

Step 1: Select information

  • Select From sub account
  • Select Sub-account Receiver
  • Enter Transfer amount, the app will display the actual amount received

Press the Next button

Cases:

The screen displays the same information when the customer selects From sub account and Sub-account Receiver as follows:

  • From Normal sub account to Margin sub account
  • From Normal sub account to Futures (PHS) sub account
  • From Margin sub account to Normal sub account
  • From Futures (PHS) sub account to Normal sub account

From Futures (PHS) sub account to Margin sub account
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*Case:

If customer chooses  From sub account: Futures (VSD) and Sub-account Receiver: Futures (PHS), The screen displays a notification that customers can follow 2 steps:

(1) Transfer money from the KQPS sub-account to the PS sub-account

(2) Then transfer money from PS sub-account to regular/margin sub-account

- After entering the transfer amount, the screen will display the actual amount received after deducting transaction fees (if any).

- Customers who want to continue transferring money to the regular/deposit account after successfully transferring money, please select 1 of 3 boxes: No/Normal sub-account/Margin sub-account 

      → Press the Next button
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*Case: Customer chooses transfer sub-account and receiving sub-clause as follows:

  • From Margin sub account to Futures (PHS) sub account
  • From Futures (PHS) sub account to Margin sub account
  • From Futures (PHS) sub account to Futures (VSD) sub account

The screen will have information about:

  • Amount retained in normal account (if any)
  • Total retained amount (including fees)

*Case: If customers choose transfer sub-account: Normal/Margin and receiving Futures (VSD) sub-account . The screen will display information about:

  • Amount retained in normal account (if any)
  • Amount retained in derivative account (if any)
  • Transfer fee
  • Total retained amount (including fees)
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Step 2: Confirm transaction

  • The screen displays again: Transaction type, From sub-account, To sub-account, Transferred amount, Actual receive amount
Press the Next button

Step 3: Notification screen Result, complete the money transfer 

  • Press the button View history to review transaction history

or right on the money transfer screen, customers can click on the "reverse clock" icon to look up previous money transfer transactions. 

Press the button Continue trading to continue trading
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5/ Unblock money at BIDV

Customer has a BIDV linked bank account and needs a solution lockdown money at BIDV, please follow the following instructions:

Step 1: 

- The screen displays information:

  • Bank account number
  • Bank name
  • Bank code
  • Total balance at bank
  • Available balance at bank
  • PHS’s holding money
  • Maximum unholding money

Customer enters the amount in the box Holding money, Note that the amount entered must be smaller Maximum unholding money

→ Press the Send request button

Step 2: A pop-up message appears and requests successfully→ Press the Close button to complete.

You can check check again whether or not the blockade was successfully resolved can be seen in section Assets → Unavailable funds → Bank account balance
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